Chapter 26

I’d received the e-mail I’d expected from Miguel
Rohrig late last night and printed it out. He had checked and
confirmed that the pet adopter who’d argued with Bethany a lot was
Nalla Croler, and he recommended that I add her to my suspect list.
He’d sent along her phone number—and her place of work. It was in
the area where I’d hoped to go later that day anyway.
I wear my dark hair short, and it had been a few
weeks since I’d had it cut. Nalla was a hairstylist. Before I drove
away from Northridge, I called the salon where she worked.
I was pleased to learn that she did indeed have an
open spot that morning, about forty-five minutes from now. I’d get
there in plenty of time, traffic along the western side of L.A.
permitting—which was always iffy.
Once again I lucked out. I even got there enough in
advance to find a relatively cheap parking spot, at a meter.
The salon was in Westwood. It was likely to charge
less than a similar establishment in nearby Beverly Hills, but I
figured my haircut, even a no-frills one, wouldn’t be cheap.
I walked into the Hair Today salon on Hilgard
Avenue right on time. From behind a desk, a smiling young woman
with streaked brown hair asked my name, then showed me through the
door behind her into a long room that smelled of fragrant shampoos
and the chemicals associated with hair dyes and permanents. The
cubicles on both sides were separated by decorative half-walls,
resembling those in a high-end commercial office.
Nalla’s was the third cubicle on the right. The
chair I was shown to was royal blue and upholstered and appeared
very comfortable, which proved to be true.
Nalla looked as if she’d just had her own blond
hair styled. She was probably mid-thirties, buxom, and wearing a
black apron similar to the ones I’d noticed on other stylists. Her
eyes peered from behind small-framed glasses. ���Hello,” she said,
and introduced herself.
“Hi. I’m Lauren Vancouver.” I watched her face, but
there was no reaction. She apparently didn’t know who I was, nor
should she. Good. It would be easier that way to get the
information I sought.
I told her how I wanted my hair trimmed. With its
caplike style, there wasn’t much way she could ruin it, even if she
wanted to. I only wanted it shampooed and cut, no dying or
streaking or anything else.
She was friendly, but wasn’t one of those stylists
who appeared to believe the world would end if she failed to keep
up a running conversation with her customers. That left it up to me
to get her talking.
After she finished my shampoo and studied my hair
before cutting it, I chatted about the weather and hair in general,
then told her what I did for a living. “I’m a pet rescuer,” I said.
“I run a private no-kill shelter in Granada Hills. Are you a pet
person?”
“Yes, I am.” She smiled. “In fact, I just adopted
the sweetest dog—a part pit bull.”
We talked briefly about how she believed the breed
is maligned a lot thanks to some of them being bred for dog
fights—which was a form of cruelty. And how owners still have to
train them to be sure they wouldn’t attack other dogs—and keep them
under control. Not always easy.
Then I asked where she’d gotten her pup.
I watched in the mirror as her face clouded over.
“At a shelter that I thought would be perfect. The woman who owned
it was so well known around here—used to be a star among those of
us in the beauty community. She’d started, then sold, her own
high-end cosmetics company. Her stuff is really great—I still buy a
lot of it. She died recently, though. The bitch.” She met my eyes,
then looked abashed. “Sorry. I know I shouldn’t speak ill of the
dead, but the way she acted . . .”
“Toward the animals?”
“No.” Nalla began sectioning my hair and using
clips to keep some out of the way. “Toward people. She made me come
back three times before I could take Pitsy, and even then she kept
giving me a hard time about how to treat my sweet dog. Telling me
over and over how to train her and feed her and love her and . . .
Did you know her? Her name was Bethany Urber. I know she started
this whole network of other pet rescue organizations, Pet Shelters
Together. Does your shelter belong to it?” She started trimming,
and I became concerned suddenly that her emotionalism might lead to
a really horrible haircut.
“No.” I kept my tone even as I watched every snip.
“But I’ve heard of her. How did you handle her demands?” Unspoken
meaning: Did you start hating her enough to want to quiet her by
shooting her?
“I thought about just leaving the first day I
visited her place, but I’d fallen in love with Pitsy. There were
some other people around. I guess one was her assistant . . .
Cricket? She tried to smooth things over. There were a few other
women there—I gathered they all ran shelters, too, and were part of
that network. One even suggested I might want to visit her shelter,
that she had some pit bull mixes there, too. I figured, from the
shocked looks the other two gave her, that recommending another
place was forbidden around Bethany. If it weren’t for how strongly
I already felt about Pitsy, I’d probably have just walked out,
maybe even gone to that other person’s shelter.”
“Who was that?” I asked. “Which shelter?”
But she didn’t know.
She did, however, after adopting Pitsy, prevent
Bethany from the home visit that was so important to many of the
best private shelters. They’d argued about that, too. Also about
Bethany’s many phone calls still telling her what to do. Nalla
stopped taking Bethany’s calls and would only talk to
Cricket.
I couldn’t fault Bethany completely. I acted
similarly at times, in the interest of protecting the animals we
adopted out. But I probably came across a lot more
tactfully—something that didn’t come easily to me, either.
“I did go back there one more time, just to tell
her off,” Nalla admitted. “Stupid, maybe, but I was pretty damned
mad at her for her attitude. I accused her of abusing the animals
under her care, in a way. If she turned off other potential
adopters like she’d turned me off, how many of the animals she
cared for wouldn’t get the right homes? She was so mad that she
threatened to take Pitsy back, which is why I wouldn’t let her come
see us. Fortunately, we live on a middle floor in a condo with a
great security system, so she couldn’t just barge in. I’ve got a
dog walker who takes Pitsy out days I’m not home, and I warned her
to watch out for Bethany. And I threatened Bethany right back.”
Nalla shrugged. “Even more stupidity? Yes. And the thing was, some
guy was hanging around. He heard it all. He must have told the cops
about it, because they came to talk to me after Bethany was
murdered.”
I assumed the guy was Miguel, and that was why he’d
told me to look at Nalla as a possible suspect.
“But,” Nalla said, flourishing her scissors as she
gave what appeared to be a final snip to my hair, “I didn’t do it.
If someone had to get murdered, I can understand why it was
Bethany. But as long as she left Pitsy and me alone, I’d have had
no problem letting her live forever. Here, want to take a
look?”
She passed me a hand mirror, twirling my chair
around so I could check the reflection of the back of my
head.
The cut looked good.
The information she had provided gave me additional
food for thought.
So when I saw the amount on my bill, I swallowed my
gasp and even added a nice tip to my credit card receipt. This
killer inquiry was costing me a lot, and it wasn’t the sort of
expense that I could get back from HotRescues or Dante, even though
he was very generous in bonuses and raises that helped me keep my
kids in school. I’d better end my investigation successfully.
I’d add a section on Nalla to my
find-Bethany’s-killer computer file.
Eliminate her as a suspect? Not really.
I’d place her toward the end, though, near Miguel
and Mamie.
But thanks to her, I now had additional questions
to ask a few people who were already in that growing file.
At the same time I’d printed out Miguel’s e-mail
about Nalla that morning, I’d also sorted through the
correspondence I continued to receive about Bethany. As I’d hoped
when I requested that people send me their memories, the members of
Pet Shelters Together still dissected and vivisected Bethany and
their relationships with her. She’d been a saint, trying to help
people help animals. She’d been a thorn in many sides as she had
engaged in some less-thanlovable stunts in her crusade to get
people to join and do her bidding. I’d need to spend a lot of time
figuring it all out, but in the meantime I knew who I next intended
to visit.
Sylvia Lodner, a member of the network, had been
the first to tell me that my asking for eulogies over the fruit of
Bethany’s efforts would most likely dredge up some pretty rotten
stuff about her, too.
Sylvia’s shelter, Pet Home Locators, was in
Torrance, about twenty miles southeast of Westwood. My GPS got me
there in about half an hour, since traffic was cooperative,
too.
The shelter was on a side street off Torrance
Boulevard. I almost drove by it, since its entry was marked only
with an inconspicuous sign. I parked on the street and headed up
the driveway.
At its end was a nondescript building that people
evidently had to go through to reach the shelter area. The exterior
resembled a series of ticket windows, where visitors had to check
in and talk to someone before going any farther.
I headed for the first window. “Hi,” I said to the
teenage boy behind it who was thumbing through some paperwork. He
looked up, apparently startled.
“Hi.” He smiled. “Can I help you choose a new pet
today?”
I laughed. “You’ve been trained well. But I’m
actually here to see Sylvia Lodner. Please tell her Lauren
Vancouver would like to talk to her.”
The boy left, and Sylvia appeared at the window
less than a minute later. “What are you doing here, Lauren?” Her
voice sounded less than welcoming, and the expression on her
face—which had almost always been solemn when I’d been around
her—now looked downright suspicious.
Not surprising, the logo on her bright red shirt
that contrasted attractively with her light African American skin
tone said, “Can we help you choose a new pet today?” Obviously,
that was a theme around here. A good one.
“I’d just like to talk to you about what you
submitted to me on Bethany,” I said. “I had a few questions.”
“Ones you couldn’t e-mail to me? Never mind. Why
don’t I show you around this outstanding facility, since you’re
here, and we’ll talk.”
She pointed toward a door off to my right. It
opened, and she motioned for me to join her.
She showed me through a small but well-kept
facility. Dogs of all sizes leaped around in their enclosures,
demanding our attention. There was a separate building at the rear
where cats were each kept in their own generoussized crates.
In all, I really liked the place. I told Sylvia
so.
“Thanks, Lauren.” We had just left the cat
building, and she turned to me and gave me one of her rare smiles.
“So what is it that you really want from me?”
I laughed. “I’m still trying to figure Bethany out,
before I try putting the information together for the Web site I
intend to create in her memory.”
“Bull-puckey, as we say around here, since we’ve
got a lot of young volunteers. You’re still butting in, trying to
figure out which of us killed her.” We’d reached a small outside
sitting and exercise area paved in concrete, and Sylvia pulled lawn
chairs up for each of us. “Have a seat, and I’ll tell you all I
know, which isn’t much.”
“To clear the air a little,” I said, “you’re right.
I am butting in. But I’m only looking for the truth. Mamie Spelling
and I have a long history, but if she killed Bethany, so be it. If
she didn’t, I’d like to help her. That’s all.”
“That’s enough, isn’t it? Never mind. Here’s my
input. First, I didn’t kill Bethany but I can’t say I liked her
much. I did like her idea of a network of shelters with combined
resources. That’s why I joined. Not because she pulled any of her
stupid stunts on me, though she tried.”
“Like what? Your place here is wonderful. She
couldn’t have threatened you with going to the authorities, like
she did with Mamie.”
Sylvia sat back on her chair and crossed her arms,
as if fending off whatever Bethany had done to her. “No, but she
did her homework and figured out my vulnerability, too. Pet Home
Locators gets a lot of small donations from people who believe
we’re hurting for money. That’s what we do when we’re begging—show
how much our animals need the help of everyone out there who loves
pets. We don’t have the kind of resources I understand you have,
with your affiliation with HotPets. But . . . well, I don’t want to
get into a lot of detail that you could use against me, too, but
suffice it to say that, even though this is a nonprofit
corporation, it runs on certain—shall we say—underreported profits
from some unrelated products a few members of our board of
directors make and sell. Some of the proceeds would be tax-exempt
anyway for a nonprofit, but not necessarily all of them. And if you
ever mention that to anyone, I’ll deny it.”
“Did you deny it to Bethany?”
“Wouldn’t have done any good. She knew and tried to
hold it over me. But the main reason I wanted to join her network
was to wean our organization away from that less-than-ideal
situation. I hated what Bethany tried to do to me, but it was her
normal course of operation. Any one of us could have hated her
enough to kill her, I suppose. But if hating the way she asserted a
nasty form of control over anyone was a motive, we all have one.
And tight-fisted? Amazing! She kept detailed records about all
sorts of piddly things, including how many PST T-shirts were
bought, how many pins she gave out to members, everything. When one
of the members lost a pin, she almost flipped her lid.”
“Give me your opinion, then. Assuming that Mamie
didn’t kill Bethany, and you didn’t, who would you choose as top
suspect?”
She looked at me as if assessing whether to hand
her beliefs over to me. “This goes no further?”
It was a question. I had an answer. “You don’t know
me well at all. I could say anything, then tell whoever you suspect
what you said.” Her eyes widened in shock, even as her mouth pursed
grimly. “But that’s not me. I won’t bother giving a list of
references. I’d only choose people who’d back me up. I hope that
the fact that a businessman as astute as Dante DeFrancisco put me
in charge of the shelter he funds, and still has me there six years
later, speaks in favor of my reliability. So, I swear on my job and
my continuing good relationship with Dante that what you say will
go no further.”
To my astonishment, she laughed. “You’re a
character, Lauren, and I’d thought you were just another shelter
operator with an agenda of your own. Okay, I’ll trust you. What I
have to say isn’t worthy of your oath anyway. But if I had to
choose someone I’d met who also knew Bethany—and I’ve even met that
money-grabbing boyfriend of hers—I’d focus on Cricket.”
Not that much of a surprise, but I asked anyway,
“Why her?”
“She hasn’t bothered me, but I’ve heard rumors
she’s playing the same kinds of games that Bethany did—coercing
people to join and toe the lines she draws. Lording it over
members, and even, in some ways, making fun of Bethany and
suggesting that her actions, before her death, were pathetic
compared with how Cricket intends to run things. More
conservatively, for one thing—so there’ll be more money available
for those who buckle under to her demands . . . and also for her. A
good motive for getting rid of her boss, don’t you think?”
“Could be,” I agreed. But that seemed too easy. I
needed more information. “If she hasn’t acted that way with you,
how did you hear about it?”
“I heard a conversation between a couple of
members.”
“Who are . . . ?”
“Darya and Raelene. But remember, I haven’t told
you a thing.”
“Gee, and I wish I could convince you to tell me
something useful.” I smiled at her, and she returned it.
I left soon afterward, with names of two more
people I intended to talk with soon.